ETranscript/Diploma/Certificate Financial Hold Exemption Policy

Date Adopted: 8/22/2024
Date Revised: 8/22/2024

A. Purpose

1. This policy is in response to Colorado HB22-1049.

B. Scope

1. This policy applies to all current and former students, excluding foreign students as defined in C.R.S. 23-1-113.5., who have an outstanding debt for tuition, room and board, or other financial aid funds owed to the school and request a transcript, diploma, or certificate. This policy also describes when a student may be subject to a registration hold.

C. Policy

1. It is the policy of Endura Healthcare Training Phlebotomy Technician Program not to withhold a transcript/diploma/certificate for any reason.

2. Additionally, individuals who can demonstrate that the request is required for one of the following reasons will not have their records withheld.
   1. Job application
   2. Transferring to another postsecondary institution
   3. Applying for state, federal, or institutional financial aid
   4. Pursuit of opportunities in the military or national guard
   5. Pursuit of other postsecondary opportunities

3. Process and Procedure for Exemptions: The school will review all records requests and process them in the order in which they were received. Students should expect return correspondence within 72 business hours following a request.

4. Registration Holds: Individuals will no longer be able to register or enroll for courses/classes if they have any outstanding debt and have not yet set up a payment plan.

5. Individuals have the option to establish a payment plan for an outstanding debt. An individual who wishes to establish a payment plan for a debt owed to the School should contact: EHT@ensignservices.net.

6. Complaints pertaining to HB22-1049 may be submitted to the Colorado Student Loan Ombudsperson via email to CSLSA@coag.gov.